Delivery

The goods will be delivered to your designated Hong Kong address by the third party forwarder assigned by Puredia. The lead time will be 3-5 working days depending on the location.

*The delivery service and related charges are only applicable to Hong Kong addresses only. For International Delivery, please send an email to us at enquiries@tibetrition.com for more details.

Delivery service details:

• The total amount of the order below HKD$300,

  General business area: HKD$40 per order
  General residential area: HKD$65 per order
  Remote Area: HKD$100 per order

• The total amount of the order equals to or above HKD$500,

  General business area: Free
  General residential area: HKD$25 per order
  Remote Area: HKD$60 per order

• The total amount of the order equals to or above HKD$1,000,

  General business area: Free
  General residential area: Free
  Remote Area: HKD$60 per order

• Delivery service is not available for Outlaying Island Area.

*The forwarder that we recommended strives to provide quick and efficient delivery service to customers but delivery time may vary because of stock level, various locations, severe weather condition, seasonal holiday (i.e. Christmas, Chinese New Year, Easter) or others force majeure. The forwarder that we recommended has no control over and so we will not be responsible for any delay.

Pickup

1. No extra fee for pick up the goods.
2. By appointment only.
3. Pick up address as follow,

3. If you come across any difficulties or problems while you are shopping, please feel free to call our Customer Service Hotline (852) 3106 3220, Our team are available from 9am to 6 pm, Monday to Friday (Except Hong Kong general holidays), or you can contact us by email enquiries@tibetrition.com.